Effective March 2026

Terms of Use

The formal legal framework for professional service engagement.

Legally Binding
Service Warranty
Data Protection
Consumer Rights

Acceptance of Terms

By using Fixenix ('Company', 'We', 'Our') services, accessing our website, or submitting any device for repair, you acknowledge and agree to be legally bound by these Terms of Use ('Terms'). If you do not agree to these Terms in their entirety, please do not use our services.

Service Description & Estimates

Fixenix provides device repair, diagnostic, and technical support services. Initial diagnostics are provided free of charge. Final repair costs are determined based on diagnostic findings and may vary from initial estimates. We will obtain your approval for any authorized repairs before commencing work.

Diagnostic Fee Policy: If you decline repair after diagnostics, a diagnostic fee may apply in certain cases (particularly when complex disassembly is required). This will be communicated in advance.

Payment Terms

Full Payment

Full payment is required at the time of device pickup for all repair services.

Accepted Methods

Cash, credit/debit cards, bank transfer, and online payment gateways.

No Hidden Costs

We will not charge more than the initial estimate without your prior approval.

Device Abandonment Policy

After notification of repair completion or diagnostic conclusion:

45 Days: Device will be legally deemed abandoned.
90 Days: Ownership of abandoned device transfers to Fixenix. Device may be disposed of or recycled.
Important: By submitting your device, you agree to this abandonment policy. Fixenix shall not be liable for any abandoned device.

Warranty on Repairs

Fixenix provides the following warranty on repair services:

Display Repair 6 Months
Battery Replacement 6 Months
Motherboard Repair 3 Months
Charging Port 3 Months
Warranty Limitations: Warranty applies only to the repaired component. It does not cover physical damage, water damage, or issues arising from unauthorized third-party opening.

Device Condition & Risk Acknowledgment

Pre-existing Issues

Pre-existing software or hardware issues may become apparent during repair that were not identified during initial diagnostics.

Liquid Damage

Repair success on liquid-damaged devices cannot be guaranteed. Corrosion or circuit damage may manifest over time.

Firmware Updates

Firmware updates or restores may be required as part of repairs, which may result in data loss.

Limitation of Liability

To the maximum extent permitted by applicable law, Fixenix shall not be liable for:

Data Loss

Any loss of data or information during the repair process.

Consequential Damages

Indirect, incidental, special, or consequential damages.

Third-Party Parts

Any issues arising from the use of third-party parts.

Intellectual Property

All content, logos, text, graphics, software, and other components of this website are the property of or licensed to Fixenix and are protected by copyright, trademark, and other intellectual property laws. Reproduction, distribution, or use of any part of this content without our prior written permission is prohibited.

Governing Law & Dispute Resolution

These Terms and the relationship between you and Fixenix shall be governed by the laws of [Your Country Name]. Any dispute arising out of or relating to these Terms shall first be attempted to be resolved through friendly negotiations. If negotiations fail, the dispute shall be subject to the exclusive jurisdiction of the competent courts of [Your City/Country Name].

Modifications to Terms

Fixenix reserves the right to modify or update these Terms of Use at any time. Changes will be effective immediately upon posting to this page. For material changes, we will notify you via a prominent notice on the website or through direct communication. It is your responsibility to review this page periodically.

Contact Information


Support Hours: 24/7 Online Support
Response Time: < 24 hours
Last Updated

These Terms were last updated on March 24, 2026. By continuing to use our services, you acknowledge that you have read, understood, and agree to be bound by these Terms.